The Postal Museum

Discover the surprising story of the world's first social network

Before the introduction of pinging inboxes and text messages, people had to wait patiently for a mailman to deliver their news. Get back to communication basics at London's Postal Museum. Uncover the story of the postal system and even see letters recovered from a shipwreck!

From five-wheeled cycles and rockets to an escaped lioness, the story of the postal service features more surprises than an accidental text message sent to your dad, instead of your current lover (oops!).

Catch a glimpse of a restored mail coach that once thundered across the country. Find Penny Black, the world’s first postage stamp, at the museum. Send anonymous messages to a friend (or stranger) through pneumatic tubes, and read a horde of unread love letters recovered from maritime misfortune.

Explore one of London’s hidden gems, the Mail Rail, a 100-year-old subterranean network of tunnels. It is now open to the public as a 15-minute miniature train ride.

Forget what you think you know about the post and get ready for a surprise or two!

Additional Information

  • Admission is free to kids under 3
  • Last train ride at 16:15
  • The museum starts closing at 16:45
  • You can upgrade your ticket to an annual ticket on the day of your visit for £2.00 per person


48 Hours
Not Included
Voucher Type
Direct Entry
No Amendments Allowed
No Refunds Allowed

Operating Hours

10:00 hrs - 17:00 hrs (last admission at 16:45 hrs)

Please check the official website for more information regarding operating hours.


The Postal Museum
15-20 Phoenix Pl, WC1X 0DA, London

What You Get


  • Admission to the Postal Museum
  • Admission to the exhibition area
  • Ride on the Mail Rail underground train


  • Admission to the child play area
  • Annual ticket (available as an upgrade onsite)

How to Use

  • Your chosen timeslot is for the ride on the Mail Rail underground train
  • please arrive at least 30 minutes earlier to have time to enter and to get to the ride
  • You can visit the museum before your timeslot or after at your leisure

Terms and Conditions

  • Changi Recommends and the appointed operator will not be responsible for any accidents, loss of property or damaged caused by individual negligence
  • The e-ticket/e-voucher cannot be exchanged for cash or used on more than one occasion
  • Any alteration(s) on the e-ticket/e-voucher will not be accepted by Changi Recommends and the appointed merchant
  • In the event of unforeseen circumstances that affects tour departure or ticket/voucher invalidity, customers will be notified and be advised accordingly

Cancellation Policy:

  • No refunds will be entertained for cancellations
  • There will be no refunds even if included items are not utilised by the visitor
  • In the event of late comers/no show, it would be considered as cancellation and no refund will be given

Upon purchase of the ticket, you will receive an email confirmation with e-ticket/e-voucher within two days. Tours and tickets are subjected to availability and are not confirmed until a second confirmation email is received.

Item Price (SGD) Quantity
Exhibition + Train Ride: Adult
Age 16 and Above
Exhibition + Train Ride: Child
Age 3 to 15 years old

Select Date