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Hell's Gate - The Secluded Experience

This experience is a more secluded, private version of the Hell’s Gate geothermal mud bath and sulphur spa.

Embrace the therapeutic properties of the thermal mud in a private mud bath, before relaxing in semi-secluded sulphur spas. Your body and soul will feel revitalised after this healing experience.

Additional Information

  • Should you wish to book the return transfers to Hell's Gate, please send an email to attractions@changirecommends.com.sg with your Order Number Accommodation Details in central Rotorua
  • Timings for return transfers to Hell's Gate are as follows:
    • October to March: Pickup from Rotorua at 0850hrs, 1250hrs, 1650hrs, 1850hrs / Departs Hell's Gate at 1230hrs, 1630hrs, 1930hrs, 2100hrs
    • April to September: Pickup from Rotorua at 0850hrs, 1250hrs, 1550hrs / Departs Hell's Gate at 1230hrs, 1530hrs, 1830hrs
    • You will be automatically booked for the corresponding return transfer at the stipulated time above
  • Children aged 4 and below are free of charge but still require tickets. Should you be bringing along any children aged 4 and below, please let us know via email as well
  • There are dressing rooms, shower facilities, as well as swimwear and towel rental on-site

Details

Confirmation
2 Working Days
Duration
Approximately 1 Hour
Transport
Hotel Pickup and Dropoff
Voucher Type
Present Voucher At Attraction's Ticket Office
Amendment
No Amendments Allowed
Refund
No Refunds Allowed

Operating Hours

Hell's Gate is open every day except for Christmas Day.

October – March

Geothermal Reserve: 0830hrs – last entry at 1830hrs (light dependent)

Spa facilities: 0830hrs – last entry at 2030hrs

April – September

Geothermal Reserve: 0830hrs – last entry at 1600hrs

Spa facilities: 0830hrs – last entry at 1900hrs

 

Allow approximately 1 hour for the entire experience.

What You Get

Includes

  • Bathing in world-famous private mud baths
  • Soaking in the semi-private sulphur spas and cool plunge pool
  • Return transfers to Hell's Gate

Excludes

  • Other experiences on-site
  • Personal expenses (optional)

How to Use

Please present your voucher upon entry on the day of your visit.

Terms and Conditions

  • Changi Recommends and the appointed operator will not be responsible for any accidents, loss of property or damage caused by individual negligence
  • The e-ticket/e-voucher cannot be exchanged for cash or used on more than one occasion
  • Any alteration(s) on the e-ticket/e-voucher will not be accepted by Changi Recommends and the appointed merchant
  • In the event of unforeseen circumstances that affects tour departure or ticket/voucher invalidity, customers will be notified and be advised accordingly

Cancellation Policy:

  • Tours/Experiences are subject to cancellation without prior notice due to unforeseen circumstances, and (or) when there is an official request from the authorities
  • Refunds will be provided to customers under the following circumstances:
    • No refunds will be entertained for cancellation made 6 days or less prior the departure date
    • 50% of the amount will be refunded to customers for cancellation made at least 7 days prior the departure date
    • 80% of the amount will be refunded to customers for cancellation made at least 14 days prior the departure date
  • There will be no refunds even if included items are not utilised by the visitor
  • In the event of latecomers/no show, it would be considered as cancellation and no refund will be entertained

Amendment Policy:

  • All amendments are subject to availability
  • Additional charges may apply for amendments

Upon completion of purchase, you will receive an email confirmation with e-ticket/e-voucher within two days. Tours and tickets are subject to availability and are not confirmed until a second confirmation email is received.

How to Get There

351 State Highway 30

Tikitere, Rotorua

New Zealand

For ease, Hell's Gate offers a shuttle service that can collect you from various stops around central Rotorua.

Item Price (SGD) Quantity
Adult
$91.00
$85.00
Age 16 and above
Child
$48.00
$45.00
Age 5 to 15 years old

Select Date

Subtotal
$0.00