Rio Secreto Underground River Tour
Head to Río Secreto Nature Reserve to experience this exclusive new tour. Rappel, cycle and discover the secrets of nature on this half–day tour.
At the Rio Secreto Nature Reserve, experience a journey into the bowels of the Earth to find impressive geological formations that tell the history of the planet. Enjoy trails that transport you to Xibalbá (the Mayan underworld).
Arrive at the reception and service area in Cancún and sit down for a welcome video to introduce you to the reserve. Head to the nature reserve and get set up with the security measures and equipment you will need.
Rappel, cycle and try the dry route. Upon reaching the Salón de la Paz (Room of Peace), admire a light and sound show in a totally natural setting that will take you back in time to the creation of the universe. Enjoy a regional buffet and choice of drinks to finish off your spectacular tour before you head back.
Start time: 9am or 11 am
Duration: 5.5 - 6.5 hours
What You Get
Rio Secreto Underground River Tour
Adult: 12 years old and above
Child: 7 to 11 years old
- Access to the Rio Secreto Nature Reserve
- Specialized guide
- Use of lockers
- Wetsuit, life jacket and headlamp rental
- Regional buffet
- Non-alcoholic drinks
- Hotel pick–up and drop-off
- Alcoholic drinks
- Tour will proceed under any weather conditions
- The minimum age for this tour is 7
- Maximum weight 120 kilograms / 264 lbs
- Photography or video cameras are not permitted inside the underground river
- Not recommended for those with severe physical or motor disabilities, heart problems, pregnant women or those under the influence of alcohol and drugs
- Use of chemical products such as sunblock, insect repellent, excessive makeup will not be allowed
How to use:
- Once your booking is confirmed, you will receive an e-voucher via email
- Present the e-voucher on your mobile or print it out to participate
Terms and Conditions
- Changi Recommends and the appointed operator will not be responsible for any accidents, loss of property or damaged caused by individual negligence
- The e-ticket/e-voucher cannot be exchanged for cash or used on more than one occasion
- Any alteration(s) on the e-ticket/e-voucher will not be accepted by Changi Recommends and the appointed merchant
- In the event of unforeseen circumstances that affects tour departure or ticket/voucher invalidity, customers will be notified and be advised accordingly
- Tours/Experiences subject to cancellation without prior notice due to unforeseen circumstances, and (or) when there is an official request from the authorities
- Refunds will be given to customers under these circumstances:
- No refunds will be entertained for cancellation made 6 days or less prior the departure date
- 50% of the amount will be refunded to customers for cancellation made at least 7 days prior the departure date
- 80% of the amount will be refunded to customers for cancellation made at least 14 days prior the departure date
- There will be no refunds even if included items are not utilised by the visitor
- In the event of late comers/no show, it would be considered as cancellation and no refund will be given
- All amendments are subject to availability
- Additional charges may apply for amendments
Upon purchase of the ticket, you will receive an email confirmation with e-ticket/e-voucher within two days. Tours and tickets are subjected to availability and are not confirmed until a second confirmation email is received.
How to Get There
Main entrance of Rio Secreto. The park is located approximately 5 kilometers (3 miles) southwest of Playa del Carmen, Quintana Roo. The caves are easily accessible via Cancun-Tulum Highway 307 kilometers 282.